Retail stores, call centers, field service operations, bank branches, HORECA service channels and many other service and operation centers require efficient and effective service design and operations to motivate and satisfy co-workers, get the most of customer interactions and engage customers with an utmost customer experience.

Orbis uses its tools of big data and advanced analytics together with its deep insight and experience in retail and service sectors and help sits clients to achieve excellence in customer experience. Orbis designs a unique system of service operations tailored to requirements, capabilities and current performance of its client. Orbis provides full support during the implementation of this system to make its client achieve business targets.